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Make a Suggestion

We welcome your ideas for improving K-LNG's ethical management and operations.
Every suggestion is reviewed fairly and reflected in our management.

01Your information

※ Anonymous suggestions are accepted, but you may miss out on rewards for adopted suggestions.

Name

Phone

E-mail

Reply by

E-MailSMSNo reply needed

02Suggestion

03Consent to collection and use of personal information

Personal Information Collected and Method of Collection

To process suggestions, the K-LNG Suggestion system collects only the minimum personal information necessary. The information collected is your name, e-mail address and telephone (mobile) number. If you do not wish to provide personal information, you may submit your suggestion anonymously.

Purpose of Collection and Use

Personal information is collected and used to handle your suggestion, such as confirming its details when necessary.

Processing and Retention Period

As a rule, personal information collected through the Suggestion system is retained for one (1) year after the suggestion has been closed. Exceptions apply where separate retention is required, such as for suggestions selected for an award.

I agree to the collection and use of personal information.

04Consent to provision to third parties

Provision of Personal Information to Third Parties

Your personal information may be provided to a related company in order to process your suggestion. If you do not agree to this, you may only submit your suggestion anonymously.

Recipient : Hahn & Co. CSG (Audit Office)
Personal information provided : Name, e-mail address, telephone (mobile) number
Purpose : Review of the suggestion
Retention and use period : Same as the processing and retention period above

I agree to the provision of personal information to third parties.

05Terms of use

To protect the rights of both you and the Company, please read and agree to the following terms before submitting a suggestion. All content submitted through the Suggestion system is regarded as general, non-confidential information that may be disclosed.

Article 1 (Purpose)

These Terms set out the rights and obligations of K-LNG (the "Company") and its users, and all related matters, in connection with the use of the website operated by the Company.

Article 2 (Effect and Amendment of the Terms)

The Company posts these Terms on the Suggestion page so that users can review them.
The Company may amend these Terms to the extent that the amendment does not violate applicable laws, and will give notice in advance of any amendment. Amendments unfavorable to users will be announced with a sufficient grace period.

Article 3 (Suggestions)

Users may submit suggestions regarding R&D, marketing, SCM, sales and other areas in the format prescribed by the Company.
Suggestions are regarded as general, non-confidential information that may be disclosed. If a suggestion must be treated as confidential, a separate non-disclosure agreement must be concluded.
Users may not submit suggestions that infringe the intellectual property rights of others. In the event of a violation, the Company may cancel the adoption of the suggestion and claim the return of any reward and compensation for damages.

Article 4 (Evaluation and Adoption of Suggestions)

Whether a suggestion is adopted is decided after an internal review by the Company, and the evaluation criteria are determined by the Company.
The Company may freely use adopted information, in which case it may pay a reward.
The review may take up to six (6) months, and the Company is not obliged to explain why a suggestion was not adopted.
Information that the Company already holds or was already reviewing is not deemed to have been derived from a similar suggestion.

Article 5 (Intellectual Property Rights)

Copyright in a suggestion belongs to the person who submitted it.
The Company may conclude a non-disclosure agreement for an in-depth review and may enter into a separate contract for suggestions that are finally adopted.
Rights to suggestions that are not adopted remain with the person who submitted them.

I agree to the terms of use.

Make a Report

Pointing out wrongdoing is the right thing to do. The company cannot fix problems it does not know about.
If you suspect misconduct by an employee, please report it. Your identity will always be protected.

Whistleblower protection

The identity of the whistleblower and the content of the report are kept strictly confidential.
No whistleblower will suffer dismissal, disciplinary action or any other disadvantage or discrimination as a result of a legitimate report.
Anyone who cooperates with the investigation by giving statements or providing materials during the fact-finding process is equally protected.
All reported information will be used solely for investigating the report, and we promise to investigate it sincerely and thoroughly.
Where a whistleblower reports misconduct in which they themselves were involved, the matter will be handled reasonably, with due consideration given to mitigating circumstances.
Reports can be viewed only by the persons in charge.

Reporting policy

If an investigation confirms misconduct, the Company will take corrective measures and steps to prevent recurrence. However, the action the Company can take may be limited for reports without clear grounds or anonymous reports whose facts are difficult to verify further. The Company may also decline to respond to anonymous false reports, reports made for improper purposes such as one-sided slander or defamation, or reports deemed to result from an obvious misunderstanding of the facts, and the whistleblower may not object to such a decision.
A report submitted through the Hotline does not constitute a notice or notification from the whistleblower to the Company. If the whistleblower wishes to express an intention, provide information or take any legally meaningful action toward the Company for personnel, business or other purposes, they must contact the Company's representative or the relevant department directly instead of using this Hotline. The Company is not obliged to pass information provided through this Hotline to its representative or to any responsible executive or department, and assumes no liability for the information provided.
Personal information obtained from reports is handled in accordance with the Company's Privacy Policy and will not be disclosed without a legitimate reason.
The receipt and investigation of reports are entrusted to Hahn & Co. CSG, an independent external professional organization. There is therefore no risk of the whistleblower's identity being exposed, and reports are investigated fairly.
If a report contains personal information, the whistleblower is deemed to agree that the report, including such personal information, may be provided to Hahn & Co. CSG, an independent external professional organization, for investigation purposes.

Types of misconduct

Receiving money, gifts, entertainment or other economic benefits from business partners
Offering money, gifts, entertainment or other economic benefits to public officials or business partners
Unfair work instructions given through abuse of position or authority
Workplace harassment that causes excessive physical or mental suffering by taking advantage of a superior position or relationship
Sexual harassment, sexual assault or other conduct causing sexual humiliation
Leakage of the Company's internal information
Embezzlement, misappropriation or other acts causing financial loss to the Company
Violations of fair trade laws, such as collusion or unfair trade practices
Other violations of company rules or laws

How to report

Online: Fill in the online form below
E-mail: Hotline@hcompanycsg.com
Phone: 02-6353-0777

Misconduct undermines the well-being of our people and the company's sustainability.
We look forward to your report.

01Subject of report

Company

Type

EmployeeDepartmentExecutive

Person(s) concerned

02Your information

※ If you leave your name, phone and e-mail blank, your report will be anonymous and we cannot reply with the results.

Name

Phone

E-mail

Reply by

E-MailSMSNo reply needed

03Report

Title

Details

Attachment

04Consent to collection and use of personal information

Personal Information Collected and Method of Collection

To handle reports properly, the K-LNG Report system collects only the minimum personal information necessary. The information collected is your name, e-mail address and telephone (mobile) number. If you do not wish to provide personal information, you may submit your report anonymously.

Purpose of Collection and Use

Personal information is collected and used to handle your report, such as confirming its details when necessary.

Processing and Retention Period

As a rule, personal information collected through the Report system is retained for one (1) year after the report has been closed. Exceptions apply where separate retention is required, such as for reports eligible for a whistleblower reward.

I agree to the collection and use of personal information.

05Consent to provision to third parties

Provision of Personal Information to Third Parties

Your personal information may be provided to a related company in order to process your report. If you do not agree to this, you may only submit your report anonymously.

Recipient : Hahn & Co. CSG (Audit Office)
Personal information provided : Name, e-mail address, telephone (mobile) number
Purpose : Investigation of the report
Retention and use period : Same as the processing and retention period above

I agree to the provision of personal information to third parties.

Ethics Hotline

Make a Suggestion

01Your information

02Suggestion

03Consent to collection and use of personal information

Personal Information Collected and Method of Collection

Purpose of Collection and Use

Processing and Retention Period

04Consent to provision to third parties

Provision of Personal Information to Third Parties

05Terms of use

Article 1 (Purpose)

Article 2 (Effect and Amendment of the Terms)

Article 3 (Suggestions)

Article 4 (Evaluation and Adoption of Suggestions)

Article 5 (Intellectual Property Rights)

Make a Report

Whistleblower protection

Reporting policy

Types of misconduct

How to report

01Subject of report

02Your information

03Report

04Consent to collection and use of personal information

Personal Information Collected and Method of Collection

Purpose of Collection and Use

Processing and Retention Period

05Consent to provision to third parties

Provision of Personal Information to Third Parties