[Chapter 1. General Provisions]
Article 1. Purpose
This Privacy Policy sets out how K-LNG Co., Ltd. (the "Company") collects, uses, retains and protects the personal information of users, and explains the rights of users. The Company complies with the Personal Information Protection Act of the Republic of Korea and other applicable laws and regulations.
Article 2. Purposes of Collection and Use of Personal Information
(1) The Company collects and uses personal information for the following purposes.
a. Membership registration and identity verification
b. Conclusion and performance of contracts and provision of services
c. Handling of customer inquiries and complaints
d. Settlement of charges and refunds, and payment management
e. Service improvement, statistical analysis and quality enhancement
f. Optional advertising and marketing information (only with separate consent)
(2) The Company does not process sensitive information without separate consent.
Article 3. Items of Personal Information Collected
(1) The following items are collected on a mandatory basis.
a. Name, date of birth and gender
b. Login ID and password
c. Contact details (telephone number, mobile phone number and e-mail address)
d. Address (where required for delivery or customer support)
e. Access logs, cookies and IP information
f. Payment records (where required)
(2) The following items are collected on an optional basis.
a. Consent to receive marketing communications
b. Additional profile information and analytics data
(3) Not providing optional items does not restrict the use of the services.
Article 4. Methods of Collecting Personal Information
The Company collects personal information by the following methods.
a. Registration on the website and use of the services
b. Consultations and participation in events
c. Data generated automatically while the services are used
Article 5. Use of Cookies
(1) The Company uses cookies to provide its services and to analyze the usage environment.
(2) Users may allow or block cookies, or choose to be notified when cookies are installed, through their browser settings.
[Chapter 2. Provision and Outsourcing of Personal Information]
Article 1. Provision of Personal Information to Third Parties
(1) The Company does not provide personal information to third parties except in the following cases.
a. Where the user has given consent
b. Where there is a request in accordance with applicable laws and regulations
(2) Where provision is necessary, the Company will separately notify the recipient, purpose and items, and obtain consent.
Article 2. Outsourcing of Personal Information Processing
(1) The Company may outsource the processing of personal information for efficient business operations.
a. Customer support and consultation
b. Operation of payment systems
c. Sending of SMS and e-mail
d. System development and maintenance
(2) When outsourcing, the Company specifies personal information protection obligations in the contract and manages and supervises the contractor.
[Chapter 3. Rights of Users]
Article 1. Rights of Users
(1) Users may request the following at any time.
a. Access to their personal information
b. Correction or deletion
c. Suspension of processing
d. Withdrawal of consent and cancellation of membership
(2) Requests may be made by editing member information or by e-mail to the Chief Privacy Officer.
[Chapter 4. Retention and Destruction of Personal Information]
Article 1. Retention and Use Period of Personal Information
(1) The Company destroys personal information without delay once the purpose of collection has been achieved.
(2) However, the Company may retain information for the periods below in accordance with applicable laws or Company policy.
a. Records of contracts and withdrawal of subscriptions: 5 years
b. Records of payments and supply of goods: 5 years
c. Records of consumer complaints and disputes: 3 years
d. Access log records: 3 months
(3) Personal information is destroyed without delay once the retention purpose has been achieved or the retention period has expired.
Article 2. Procedures and Methods of Destruction
The Company destroys personal information by the following methods.
a. Electronic files: deleted using methods that make recovery impossible
b. Paper documents: shredded or incinerated
[Chapter 5. Measures to Protect Personal Information]
Article 1. Technical and Administrative Measures
The Company applies the following measures to protect personal information.
a. Encrypted storage and secure transmission
b. Access control and restriction of access rights
c. Operation of security systems and intrusion prevention
d. Regular inspections and security training for employees
Article 2. Protection of Personal Information of Children under 14
The Company does not collect personal information of children under the age of 14 without the consent of their legal representative.
[Chapter 6. Chief Privacy Officer and Other Matters]
Article 1. Handling of Opinions and Complaints
Inquiries and reports regarding personal information are received through the contact point below and will be reviewed and handled promptly.
Article 2. Chief Privacy Officer
(1) Name: K-LNG Co., Ltd.
(2) Department: K-LNG Co., Ltd.
(3) Telephone: 051-605-0700
(4) E-mail: sks.sm@skshipping.com
Article 3. Notice of Changes to this Privacy Policy
This Policy may be amended in accordance with changes in laws and regulations or services, and any changes will be announced on the website.
Addendum
This Privacy Policy is effective as of January 1, 2026.